jojobet Privacy Policy — How We Protect Your Data

This Privacy Policy describes how jojobet ("jojobet", "we", "us", or "our") collects, uses, stores, and protects the personal data of members and visitors who use the jojobet platform at jojobet-jojobet.net and the jojobet mobile application.

jojobet takes data privacy seriously. We understand that when you share your personal information with us, you are placing trust in the platform. That trust is something jojobet works hard to earn and maintain. This policy is written in plain language so that every member — regardless of their technical background — can understand exactly how their data is handled.

By registering an account on jojobet or using the platform in any way, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how jojobet handles personal data, you should not use the platform. If you have questions about anything in this policy, contact jojobet support at any time.

jojobet collects personal data in two ways — information you provide directly, and information collected automatically when you use the platform. Here is a breakdown of what jo jobet collects and why:

jojobet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

jojobet uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a member. The specific ways jojobet uses your data include:

• Creating and managing your jojobet account, including verifying your identity and age.
• Processing deposits, withdrawals, and all financial transactions on the jojobet platform.
• Sending you transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts.
• Providing customer support and resolving any disputes or complaints you raise with jojobet.
• Monitoring your account activity to detect and prevent fraud, money laundering, and other prohibited activities.
• Complying with jojobet's legal and regulatory obligations under our gaming licence, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Monitoring your gaming patterns to support responsible gaming and identify members who may need assistance.
• Improving the jojobet platform based on aggregated, anonymised usage data.
• Sending you marketing communications about jojobet promotions and offers, but only if you have opted in to receive them.

jojobet processes your personal data on the following legal bases:

• Contract Performance: Processing your data is necessary to provide the jojobet service you have signed up for, including account management and payment processing.
• Legal Obligation: jojobet is required by its gaming licence and applicable laws to collect and retain certain data, including identity verification documents and transaction records.
• Legitimate Interests: jojobet processes certain data — such as technical and usage data — based on legitimate interests in operating a secure, fair, and well-functioning platform.
• Consent: Where jojobet relies on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

jojobet does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary:

• Payment Processors: jojobet shares financial data with payment service providers such as bKash, Nagad, and Rocket solely to process your transactions. These providers are contractually bound to handle your data securely and only for the purpose of processing payments.
• Game Providers: Some game providers on the jojobet platform may receive limited technical data (such as a session token) to deliver the game. They do not receive your full personal profile.
• Regulatory Authorities: jojobet may be required to share data with licensing authorities, law enforcement agencies, or financial intelligence units in response to lawful requests or as required by our licensing conditions.
• Fraud Prevention Services: jojobet uses third-party fraud detection services that may process limited data to help identify suspicious activity. These services operate under strict data processing agreements.
• Professional Advisors: jojobet may share data with legal, accounting, or auditing professionals where necessary, subject to confidentiality obligations.

All third parties with whom jojobet shares data are required to maintain appropriate security standards and are prohibited from using your data for any purpose other than the one for which it was shared.

jojobet uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. Cookies are small text files stored on your device when you visit the jojobet website.

jojobet uses the following types of cookies:

• Essential Cookies: Required for the jojobet platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
• Analytics Cookies: Help jojobet understand how members use the platform so we can improve it. These cookies collect anonymised, aggregated data about page visits and feature usage.
• Preference Cookies: Remember your settings and preferences, such as your preferred language or display settings, so you don't have to set them every time you visit.
• Marketing Cookies: Used only if you have consented to receive personalised promotions from jojobet. You can withdraw consent and disable marketing cookies at any time through your browser settings or account preferences.

jojobet retains your personal data for as long as your account is active and for a period after account closure as required by law and our licensing obligations. The general retention periods jojobet applies are:

After the applicable retention period, jojobet securely deletes or anonymises your personal data so that it can no longer be linked back to you. If you request deletion of your data before the end of the retention period, jojobet will assess the request against our legal obligations and inform you of the outcome within 30 days.

jojobet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jojobet platform.
• Encryption of sensitive data at rest, including identity documents and financial records.
• Role-based access controls that limit internal access to personal data on a strict need-to-know basis.
• Regular security audits and penetration testing of the jojobet platform and infrastructure.
• Two-factor authentication options for member accounts to prevent unauthorised login.
• Automated monitoring systems that detect and alert on suspicious access patterns in real time.
• Staff training on data protection and security best practices.

Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal data, jojobet will notify you and the relevant regulatory authorities as required by law, and will take immediate steps to contain and remediate the breach.

As a jojobet member, you have the following rights over your personal data. jojobet is committed to honouring these rights promptly and without unnecessary barriers:

To exercise any of these rights, contact jojobet support via live chat or email at [email protected]. jojobet will respond within 30 days. In some cases, jojobet may need to verify your identity before processing a data rights request.

jojobet is strictly an adult platform. The jojobet service is not directed at, and is not intended for use by, anyone under the age of 18. jojobet does not knowingly collect personal data from anyone under 18 years of age.

If jojobet discovers that personal data has been collected from a person under 18, the account will be immediately suspended, all data will be deleted, and any deposits will be returned to the payment source. If you believe a minor has registered on jojobet, please contact support immediately so we can investigate and take action.

jojobet operates internationally and some of the third-party service providers jojobet works with may process your data in countries outside your own. Where jojobet transfers personal data internationally, we ensure that appropriate safeguards are in place to protect your data to the same standard as required in your home jurisdiction.

These safeguards include contractual clauses that require recipients to protect your data, and jojobet only works with service providers that can demonstrate adequate data protection standards. If you have questions about international data transfers, contact jojobet support.

jojobet may update this Privacy Policy from time to time to reflect changes in the law, our data practices, or the services we offer. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how jojobet handles your personal data, we will notify you by email or through an in-platform notification before the changes take effect. Your continued use of the jojobet platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how jojobet protects your data. If you have any concerns about changes to this policy, contact jojobet support before continuing to use the platform.

If you have any questions, concerns, or requests relating to this Privacy Policy or how jojobet handles your personal data, our support team is available 24 hours a day, 7 days a week.

For information about your rights as a jojobet member, see Terms and Conditions. For responsible gaming tools and support, visit the Responsible Gaming page.